Privacy Policy

OrionsBet, operating at orionsbet-casino.org, is committed to protecting your privacy and handling your personal data responsibly in line with UK data protection laws. This Privacy Policy explains how we collect, use, share, and protect your information when you use our online casino services targeted at users in the United Kingdom.gamblingcommission.

Who We Are

OrionsBet is the data controller for the personal data we process through our website and services. We are licensed and regulated by the UK Gambling Commission under the Gambling Act 2005, ensuring compliance with strict standards for fair play and data protection. Our registered contact for privacy matters is [email protected]. As a UK-focused operator, we adhere to the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant gambling regulations.gentingcasinos.

We have appointed a Data Protection Officer who oversees our compliance with data protection laws. You can reach them via the support email above for any queries about this policy or your rights. This policy was last updated on March 14, 2026, and we will notify you of material changes via email or on our site.

Personal Data We

We collect various types of personal data to provide our casino services, ensure security, and meet legal obligations. This includes data you provide directly, data generated from your use of our site, and data from third parties.

• Registration and Contact Data: Name, date of birth, email, phone number, address, username, and password when you create an account.
• Identification and Verification Data: Government-issued ID (e.g, passport, driving licence), proof of address, source of funds details for Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. greatbritaincasino .
• Financial and Transaction Data: Payment details (e.g, card numbers, masked for security), deposit/withdrawal history, bet amounts, wins, and losses.
• Technical and Usage Data: IP address, device type, browser info, login times, pages visited, and game play patterns.
• Responsible Gambling Data: Self-exclusion preferences, deposit limits, reality checks, and interaction history to promote safer gambling. gamblinginsider .
• Marketing and Profile Data: Preferences for promotions, hobbies, feedback, and communication opt-ins.

We do not knowingly collect sensitive personal data (e.g, health, ethnicity) unless relevant for verification or responsible gambling, and only with explicit consent or legal necessity. If you fail to provide required data (e.g, for registration), we may not be able to offer services.

Data from third parties includes credit checks from agencies like TransUnion, fraud detection from providers like GBG, and self-exclusion info from GAMSTOP or GAMPROTECT.

How We Use Your Personal Data

We process your data for specific purposes under lawful bases from the UK GDPR. Here's a breakdown:

We use profiling for responsible gambling (e.g, risk segmentation), AML (e.g, transaction monitoring), and marketing (e.g, tailored offers). This involves automated decisions but always with human oversight where required. You can object to marketing profiling anytime.

Sharing Your Personal Data

We share data only when necessary, with safeguards like data processing agreements.

• Service Providers: Game developers, payment processors (e.g, Visa, PayPal), cloud hosts, analytics firms. playerprotectionlegal .
• Group Companies: For shared services like IT or responsible gambling checks (if applicable).
• Third Parties: Credit agencies, fraud prevention (e.g, TransUnion), regulators (UKGC), law enforcement. isms .
• GAMSTOP/GAMPROTECT: Self-exclusion data to prevent access across operators.
• Business Transfers: In mergers or sales, with buyer consent to this policy.

We never sell your data. Sharing for marketing requires your.

International Data

Some providers are outside the UK/EEA (e.g, US-based cloud services). We use UK GDPR-approved safeguards like the International Data Transfer Agreement (IDTA) or adequacy decisions. Transfer Risk Assessments ensure protection. We'll detail recipients on request.

Data

We implement robust measures aligned with ISO 27001 and PCI-DSS: encryption, access controls, regular audits, breach detection. In a breach, we notify you and the ICO within 72 hours if high risk.

Data

We retain data only as needed:

• Account data: During active use + 5-10 years post-closure for AML/Gambling Commission requirements. gamblingcommission .
• Transaction records: 5 years minimum (tax/AML laws).
• Self-exclusion: Indefinitely or 5 years post-lift.
• Marketing data: Until opt-out + 6 months.

We securely delete or anonymise data when no longer required. Specific periods available on request.

Your Rights Under UK GDPR

You have rights to protect your data:

• Access: Request a copy of your data (Subject Access Request).
• Rectification: Correct inaccurate data.
• Erasure: Delete data (except legal retention needs).
• Restriction: Limit processing during disputes.
• Portability: Receive data in machine-readable format.
• Object: To marketing, profiling, legitimate interests.
• Withdraw Consent: Anytime, without affecting prior processing.
• Complain: To ICO (ico.org.uk) or us.

Exercise rights via [email protected]. We'll respond within 1 month (extendable). ID verification required.

Cookies and

We use cookies for functionality, analytics, marketing. See our Cookie Policy for details. Manage via browser or.

Children's

Our services are for 18+. We do not process under-18s' data.

Changes to This

We may update this policy; check the date. Continued use post-change.

Contact Us

For questions, email [email protected]. We're here to help ensure your data is handled transparently and securely.

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